HI all, I’m new here and trying to set up my profile. I’m having trouble setting up my avatar. Each time I try to upload it from my machine, I’m told that it can’t be bigger than 12 KB. The file is only 7.96 KB, though. Any ideas what I should do? Thanks.
It needs to be 80x80 pixels–any larger than that and it won’t load. Maybe the size is off?
You probably need to compress the file.
I looked around and found this site that offers free jpeg compression.
Here is the site that I use to shrink down my pictures. I had the same problem that you are having. If you click on “on your own,” you can get it down to 80x80. At least that’s what I did. It is a very tiny picture but as you can see, they turn out o.k. Good luck and let us know if you’re still having problems.