Unable to Access Knitpicks account

#1

[color=blue]Good Morning All!
I just tried to access my account in knitpicks. It would not recognize my user name or password. :frowning: Is anyone else experiencing problems with the site? Thanks so much! anne[/color]

#2

yeah, it is being wonky for me too.

#3

[color=blue]Thanks… :cheering: phew!.. thought it was me/my computer here at work… I dropped them an e-mail to see if the site is having issues[/color]

#4

I’ve had probs off & on with their website, too…some days it has my order info, some times not. Every time Ive emailed them about it, they always say, “well, WE can see it.” :rollseyes:

#5

[color=blue]I have not gotten a reply yet… I am having the KP purchase sent to my work address and would like to track it just in case it is delivered Saturday… Anxious? Nope :fingerwag: not me :angelgrin: [/color]

#6

i tried to put something in my cart the other day and it kept telling me to sign in but wouldn’t take my login information. when i backed out of the cart though it said “welcome” with my full name right there. i got frustrated and gave up. i was only testing something anyway. shrug

#7

[color=blue]well hopefully they will get it fixed soon. We are such an instant gratification society… I always want things yesterday lol. :rollseyes: [/color]

#8

I know… I placed an order and I have been stalking them. I am going out of town Saturday and the time I leave solely depends on my knit picks order. If there is a possibility it will be here on Saturday we are not leaving until AFTER the mail arrives!

#9

[color=blue]I am so glad other people schedule their lives that by way of deliveries from the postal service! lol. Nothing like a little validation :cheering: [/color]

#10

I’ve never been able to get back in to my KnitPicks account. Ever. It’s wonky every single time. So I have one account for every order I’ve placed. :rollseyes: :rollseyes: :rollseyes:

#11

Call KnitPicks, ya’ll. They have been doing so much work on the site putting up new patterns, etc. that I bet that has something to do with it. Same thing happened to me the other day; one day my order was sitting there all nice & pretty & the next day it was not; but in the meantime I noticed that stuff had been added to the website. Email and/or call and just ask for a reply asap if you email & I’m sure you’ll get one, I always do. :wink: