I live about 2 minutes drive, ten minutes walk, from one. I don’t like it, thanks to the crappy customer service from one of the owners, and will only go to it to see if there is something that I desire that I can’t find from the other 5 in my area. Rarely do I buy something from this particular shop.
The other one I am closest to, a 12 minute drive in the city, I adore, and will pay more to buy things from there. Glad I am not the only one who will drive longer to not put up with crappy CS.