Sorry if this is a bit of a random rant, but I just have to say this:
A while ago, I had heard from several people I knew about bad experiences with discontinuedyarn.com and posted it here, and got reprimanded by several people on this site because I didn’t have the direct evidence myself with ordering from them, I was in effect spreading rumors, and that this poor small business needed support. Feeling guilty, I did then order some yarn from them-- and the 8 oz. skein I paid for was in fact 6.5 ounces. And they wouldn’t budge on their no refund/no return policy. I didn’t say a word here, because I didn’t want to get into any more arguements, and last I heard, they were out of business, or at least no one could get into their site, so, no point.
So-- now you’ve had a bad experience with patternfish. And I just have to say, no one’s saying it’s unfair to post here without ever attempting to contact them! I have ordered several things from them, and had a problem with one. I contacted them and they were amazing about it. Just think if it were [U]your[/U]
business! Saying that they misrepresent is not fair-- they are dealing with hundreds and hundreds of written patterns and a mistake is going to happen. How they handle it is the real test. Email them and let them know and see the result-- and then we can all decide what we think about them.
And no, I don’t know anyone there personally, am not related to them, have stock in the company, intend to sell patterns on there, or any other motive. But they have really interesting, different stuff and access to many, many innovative designers, and I think they’re great.