We are currently with B of A and have been with them since the late 90’s. When we sold our home in CA, we deposited the check into a new account here in NJ and until this last month, it has been fine. Then my husband sees a $20 “maintenance fee” tacked onto our savings account. So I called them and asked them about that, there was no fee for the last 5 months and I wanted to know why. Well, there was no fee because there was over $25,000 in there, then we paid our down payment and now there is less than that. There needs to be a balance of $25,000 to not have to pay the maintenance fee. I told her that we would start looking for another bank, one that would not charge us and her response was basically I’m sorry, goodbye. (we originally tried to get that a “No Fee” mortgage from B of A, but they jacked up our interest rate jumped up so high that we would not have been able to make the monthly house payments on a different house! And we have real good credit.) I guess being with a bank for 20 so years means nothing to them.
So, I was wondering what banks have you used here that treat the customers better than this or am I hoping for something that is not there anymore? I was thinking of Commerce Bank or PNC Bank.