KnitPicks website down? Sunday 8 Dec 2013


#1

Hi, all. I’ve been trying [I]and[/I] trying [B]and[/B] trying to get into KnitPicks to search their patterns, maybe over the last hour. (It’s 6:25 p.m. Pacific Standard Time right now, Sunday 8 December 2013.)

No go. I tried on my Mac with Firefox, and I tried on a Windows platform with Explorer. [B]One whole time[/B] I got a resolution–to a blank screen. :mad: All the other times, the address bar just sat there while the beachball/hourglass stared me in the face.

Is it just me? or does KnitPicks need to throw on more server capacity???


#2

No go for me. Firefox and Google Chrome.

ETA I’ve noticed their site could be faster, it was down once when I called Customer Service about something else and they offered to let me know when it was up again. I’d say try again in a while.


#3

No go for me using my Droid Razr Maxx smartphone browser.

They’ll probably resolve their issues soon. Even Ravelry has little crashes from time to time.


#4

Many places in the country are having issues with weather so maybe that’s part of it.


#5

Still no go for me, either browser. This weather is awful! I hope KP is up again before the weather breaks here. I think we’re supposed to be in the freezer for another day or two.


#6

Still no signs of life (8:15 p.m. Pacific Time). Where [I]is[/I] KnitPicks, anyway?

I’m aware of the horrible weather (I have a sister in North Carolina), but have no idea where KnitPicks’s actual warehouse/office may be located. I’ve always assumed “the United States” because of their shipping policies, but I don’t actually [B]know[/B].


#7

Try again. I was able to click on the email link to track my order and from there I could look at other pages.

I could go to www.knitpicks.com with Chrome, I know it wasn’t already open in that browser. They’re up again.


#8

I got in! 9:03 Pacific Time.

I used my Dolphin browser this time, but I don’t think the issue is (was) our choice of browser.


#9

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