I am so frustrated I want to scream! I just called my local Jo-ann’s to see if they had the sock set knitting DP needles. They had been out for the last 6 weeks. The girl (woman) didn’t even listen to me the first time and had to repeat myself 3 x. Then she went and looked… and stated “Yes, we have DP’s” I repeated my request for the set, and she said we don’t carry sets.
She hadn’t even listened to anything I said. Just makes me more sure not to visit there anymore. The service there in person isn’t the greatest, and from now on, I’ll just go to Michaels if I have to have something local…otherwise, I’m shopping online.
When will these stores realize customer service is what is making them loose customers?
Ok I’m over my tyraid. I’m sorry… Just so frustrating!