At a loss

Has anyone been told you can’t order patterns off a cell phone through Etsy. I just ordered a pattern and was told this in a day and age when some people live on their phones. I’ve ordered them in the past and received them but I’m so confused and out $4.50. Has anyone else experienced this ??? So disappointed….I do not have a computer.

It might be just that vendor. I ordered a knitting pattern from a Dutch seller just 1 week ago. From my Droid phone. I must say the download button was pretty well hidden, tho. It was very small and not where I expected it to be.

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I have to admit I’m technically challenged and she mentioned I have to download from my browser not Etsy app so I tried going through google on homepage not sure if this would make a difference. No diff. So so confusing to me. Tyvm for your response F.Y.

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Surely you must be able to download with your phone, this seems so odd… I would ask for a refund if something is not downloadable.

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She messaged me back and her computer is being fixed but will gmail Pattern within 24 hrs. She’s working with me thank goodness. Lovely cables btw that I enjoy working up. :tulip:

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That’s great news.